• How to Remove or Manage Terms and Conditions (T&Cs) Documents

  How to Remove or Manage Terms and Conditions (T&Cs) Documents Removing a Pending T&C Document You can remove a Terms and Conditions document as long as it is still in pending status (i.e., it has not yet been accepted by the customer). Navigate to the T&Cs section of the event. Open the contract you wish to remove. Go to Actions Remove. Note: You must have the appropriate staff permissions to remove a T&C document. Can I Delete an Accepted T&C Document?Few readers

• Updating or Amending a Contract (Terms & Conditions)

  Updating or Amending a Contract (Terms & Conditions) Once a contract has been created in Sonas, it cannot be edited directly. The steps you should take depend on the current status of the contract. If the contract is still pending (not yet accepted) You can delete the pending contract and create a new one. To do this: Delete the current pending contract. Create a new contract using your template. Make the necessary changes during the pre-confirmation step, before submittingFew readers

• How to add Terms and Conditions (T&Cs)

  You can upload the terms and conditions for your client's event through your Sonas portal directly to theirs. Normally this process occurs as part of the pre-confirming of the wedding stage of the sales process. The final part of the process to pre-confirm the wedding is finalising the terms and event costs for the couple to accept, prior to starting their planning. However, when a  confirmed event (/en/article/Few readers

• How the customer accepts the Terms and Conditions (T&Cs).

  As part of the pre-confirmation process, the customer will receive access to the Sonas Customer Portal, where they review and accept their event contract. (see Pre-Confirming an Event) Here is an informative walkthrough of the Terms and Conditions (contract) acceptance process in the Sonas Customer Portal. When the customer logs in to the Sonas portal for the first time, they will immediately see the need to review the Terms and Conditions. They will not have access to additional sections of tSome readers