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Articles on:Creating your venue
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  • How to create or add a venue
    Creating a new venue is one of the first steps to set up your Sonas account. Additionally, you can always add new venues using the same process. Step-by-step guide: Select Venues on the side menu. Actions > Create Venue or Click Create Venue on the side menu Input all details to create your new venue. Email From Full Name - this is the name that will be associated with the outgoing emails from your venue to your customers. Use a name that will easily identiSome readers
  • How to set up and revise Venue Configuration
    Once a venue has been created (Create Your Venue), you will automatically be taken to the General section where you can input more details about the venue. This is an important step in the initial setup of your venue as it includes the configuration options for customer access, deadlines for section completion, and the automatic reply template setup, amongst other things. This article will show you how to manage your Venue configurations.Few readers
  • How to upload and use Documents
    Various Venue specific documents can be uploaded to Venue document section, Venue > Documents,  is a place to upload items for various purposes, including: items you may wish to attach to emails (e.g. Menus, brochures, etc) CAD drawings, or SVG files, to use in area layouts, see Areas and Layouts. Venue level documents will be for specific venue use. Scroll down to see how to use Venue documents. Step-by-step guide to upload documents Click on the Documents section in thFew readers
  • How to set up your areas, fixtures, and default layouts.
    Setting up Areas is a vital part of your venue's configuration in the system. The feature has two primary functions: scheduling event spaces and creating detailed floor plans. Firstly, defining distinct areas—such as a ceremony room, a reception hall, or a dining area—is crucial for managing your event calendar effectively. When creating a booking, you will assign the relevant areas for that event. This allows you to confidently host multiple, non-conflicting events at the same time. AlternativSome readers
  • How to select Event Types at your Venue
    Each venue can define which types of events it allows and also define some handy defaults for those event types. Go to Venues  >  Event Types to see a list of all the current event types and their defaults. You can delete any types that are not available at your venue (you can always add them back if your business changes). You can also add new types as they become available. Video Video Step-by-step guide: Venues > Event Types Click on the Event TFew readers
  • How to Create and Use Custom Fields
    Custom Fields is a tool that allows you to extend the functionality of Sonas by creating venue-specific data points for assimilating additional information for each event. This will be information that is important and/or unique to your venue. Such items could be Budget, Accommodation,Transportation information, Pets included, etc. The fields will be available for use in the General section of each Enquiry or Event. The are also visible on the Main section of the Overview. Sonas provideFew readers
  • How to configure guest types for your Company
    You are able to configure up to 5 guest types. This article will show you how to configure, enable and understand each guest type. You do not have to activate all 5 guests, you decide what works best for your business. Although guest configuration is done at the Company level, you can configure guest types for specific event types and events at the Venue level. Please scroll to the bottom for a tutorial video. If you cannot see this section or get permission denied messages with any of thSome readers

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