• How to schedule Automatic Emails

  Once you have your email templates in place (see Templates), you can schedule automatic emails using different template types.  If you cannot see this section or get permission denied messages with any of the actions, please contact your Company Admin in order to get the required permissions. Automatic emails can be scheduled around four dates: Appointment Start Date, Payment Due Date, Event Date, Tasting Start Date, and Transaction Verified Date. You can add as many or as few automated emaiFew readers

• How to send and receive messages/email

  Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. As part of the venue set up process, you set up your Sonas specific email address and an email address using your own domain. See Default Sonas Email. Once your outgoing and incoming email addresses are setup, you are ready to send and receive messages. This article will show you how to send transactional emaiFew readers

• How to Edit a Customer's Email Address

  Every enquiry and event in Sonas has a People Section. This is where you mange the customers associated with events, including their email access and planning portal access. This article will show you how to edit a customer's email address. For information on the People Section as a whole, please see How to Use the People Section How to Edit a Customer's Email Address The email is designed not to be editable. However, if you need to chanFew readers

• How to Enable or Disable Email Sending to a Customer

  Every enquiry and event in Sonas has a People Section. This is where you mange the customers associated with events, including their email access and planning portal access. This article will show you how to disable and enable email sending. If email sending is disabled, the @ next to the customer's name in the People Section will be Red. If you send them a message, they will not receive it in their email inbox, it will only be accessible from the message section of the customer planning poFew readers

• How to Send an Email

  Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. This article will show you how to send transactional emails to your customers. For more email information and details, please see How to Send and Receive Messages If you cannot see this section or get permission denied messages with any of the actions, please contact your Company Admin in order to getFew readers

• How to Add an Email Attachment

  Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. This article will show you how to add attachments to transactional emails for your customers. For more email information and details, please see How to Send and Receive Messages If you cannot see this section or get permission denied messages with any of the actions, please contact your Company Admin iFew readers

• How to Edit and Send a Draft Email

  Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. This article will show you how to send transactional emails to your customers. For more email information and details, please see How to Send and Receive Messages If you cannot see this section or get permission denied messages with any of the actions, please contact your Company Admin in order to getFew readers

• How to Reply to Email

  Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. As part of the venue set up process, you set up your Sonas specific email address and an email address using your own domain. See Default Sonas Email. Once your outgoing and incoming email addresses are setup, you are ready to send and receive messages. This article will show you how to send transactional emaiFew readers

• How to Understand Message Status Icons

  Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. As part of the venue set up process, you set up your Sonas specific email address and an email address using your own domain. See Default Sonas Email. Once your outgoing and incoming email addresses are setup, you are ready to send and receive messages. This article will show you how to send transactional emaiFew readers

• How to Resend Emails

  Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. As part of the venue set up process, you set up your Sonas specific email address and an email address using your own domain. See Default Sonas Email. Once your outgoing and incoming email addresses are setup, you are ready to send and receive messages. This article will show you how to send transactional emaiFew readers