Articles on: Getting started with Sonas

How to Remove a Customer

Every enquiry and event in Sonas has a People Section. This is where you mange the customers associated with events, including their email access and planning portal access. This article will show you how to remove a customer from the People Section.


For information on the People Section as a whole, please see How to Use the People Section


How to Remove a Customer


The email is designed not to be editable. However, if you need to change the email:


  1. Navigate to Event > People
  2. Click on the individual’s name that you want to remove.
  3. Go to Actions > Remove Customer
  4. There will be a pop-up confirming you want to delete this person, click OK. 



How to Use the People Section


Add New People


Set Main Customer


Edit Customer Email Address


How to Give Portal Access


Revoke Access


Resend Login Email

Updated on: 16/03/2026

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