How to Revoke Planning Portal Access

Every enquiry and event in Sonas has a People Section. This is where you mange the customers associated with events, including their email access and planning portal access. This article will show you how to remove or revoke a customer's access to the planning portal.

For information on the People Section as a whole, please see How to Use the People Section

How to Revoke Planning Portal Access to a Customer

1. Click on the individual's name that you want to remove access for. 
2. Go to Actions > Revoke Customer Access
3. There will be a pop up to confirm that you want to remove access, click OK.
4. Click Save, you will see the key icon is now Green, indicating access.

Updated on: 02/04/2026