How to Remove a Customer

Every enquiry and event in Sonas has a People Section. This is where you mange the customers associated with events, including their email access and planning portal access. This article will show you how to remove a customer from the People Section.

For information on the People Section as a whole, please see How to Use the People Section

How to Remove a Customer

The email is designed not to be editable. However, if you need to change the email:

1. Navigate to Event > People
2. Click on the individual’s name that you want to remove.
3. Go to Actions > Remove Customer
4. There will be a pop-up confirming you want to delete this person, click OK.

Updated on: 02/04/2026