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# How to pay as a Customer

In Sonas, you can make payments on behalf of a customer using a credit card if you have a credit card integration (Stripe). For example, when they pay over the phone, or if they are with you in person. 

If you are recording a credit card payment made outside of Sonas, such as with a portable POS, please see [How to add payments.](/en/article/how-to-add-payments-8wq745)

Step-by-Step Guide to Pay as a Customer

1.  Open Transactions in the Event submenu. **Event > Transactions.** 

2.  Click on **Actions >** **Payment as Customer**.

    ![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/c/e/d5ce36403ada6800/e7cca9ee03520c3c9a6df81a1cb481_di4mj8.png)

    A 4-step wizard will open to add the payment.

3.  Check the box next to the charge(s) that you are applying the payment to under **Entries to pay.**

    ![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/c/e/d5ce36403ada6800/d3580657b6df5781c1e9f30bf6bf82_1jytu6l.png)

    Click Next.

4.  Fill out the **P****ayment method and amount**.

    ![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/c/e/d5ce36403ada6800/ff49f0af19123de65342df67023081_6asobx.png)

    Click Next.

5.  Fill out the **Payment instructions**.

    ![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/c/e/d5ce36403ada6800/4e226ae260f6e9a46237b8cfd0f3c5_gik4g6.png)

    Review that the information is correct and click **PAY NOW.**

6.  Review the summary of the payment under **Confirmation**.

    ![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/c/e/d5ce36403ada6800/0712e4bc4c4cc6c81e0b384f9fca36_g2p9ec.png)

    Click **FINISH.**

    You will now see the invoice marked as **Paid** (or partially paid) in the transactions.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/c/e/d5ce36403ada6800/2044b964f286f4afc33ad18991790f_h9d8wa.png)

**Notes**

If you start the payment process and do not finish for whatever reason, a Proforma will be created for the selected charges. This financial document will be prioritised the next time you add a payment. As a staff user, with the relevant permissions, you can cancel this Proforma if necessary, see [Cancel Proformas](/en/article/how-to-create-and-cancel-proformas-11kedh5).