> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.sonas.events/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# For the Best Experience, Use Google Chrome

To get the most out of Sonas on your computer, we strongly recommend using **Google Chrome** as your browser. Whether you're on **Windows** or **Mac**, Chrome provides the most consistent and reliable experience across all features of our platform.

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## Why We Recommend Chrome

-  ✅ **Optimised Performance**: Sonas is built and tested primarily with Chrome, so everything runs smoothly and efficiently.
    
-  🔄 **Reliable Real-Time Updates**: Chrome handles live data and real-time features (like automatic refreshing and messaging) more consistently than other browsers.
    
-  🧩 **Better Compatibility**: Some extensions or security settings in other browsers (like Safari or Firefox) can interfere with how Sonas loads and functions.
    
-  🔐 **Improved Security**: Chrome’s security features help protect your data while ensuring our app works as intended.
    

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## Download or Update Chrome

If you don’t already have Chrome installed, you can download it [here](https://www.google.com/chrome/).

If you already have it, make sure it’s up to date for the best performance:

-  On Windows or Mac: Click the three dots in the top right corner > **Help** > **About Google Chrome**
    This will automatically check for and install updates.
    

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## Already Using Chrome But Still Having Issues?

-  Try a **hard refresh**: Press `Ctrl + F5` (Windows) or `Command + Shift + R` (Mac). For more options, see [How to Hard Refresh](/en/article/troubleshooting-how-to-hard-refresh-clear-cache-kakcul).
    
-  Open the site in an **incognito tab** to rule out extension conflicts, see step 2 [here.](/en/article/troubleshooting-slow-response-or-frequent-refreshing-issues-ark4b6)
    
-  Follow our full [troubleshooting guide](/en/article/troubleshooting-slow-response-or-frequent-refreshing-issues-ark4b6).